As the Hajj season approaches, it continues to reshape financial activity and consumer behavior across Bangladesh. Mohammad Ali, Managing Director and CEO of Pubali Bank PLC, speaks with The Daily Star (TDS) about evolving financial needs during Hajj, emerging digital payment trends, and how the bank is positioning itself to support a more seamless and globally connected pilgrimage experience.

The Daily Star (TDS): Can you provide an overview of your bank’s Hajj-specific financial products? What sets them apart?

Mohammad Ali (MA): Pubali Bank has developed a comprehensive suite of Hajj-focused financial products designed to support pilgrims at every stage of their journey. Our Hajj Savings Mudaraba Account and Deposit Scheme are structured to encourage disciplined, long-term savings while remaining fully Shariah-compliant. What distinguishes us is the flexibility we offer in deposit frequency and tenure in Swapna Puran Deposit, allowing customers from diverse income backgrounds to participate. We also ensure transparency in profit calculation and maturity benefits, which builds trust among our clients.

TDS: How does your Shariah Board ensure funds are invested in Halal avenues?

MA: Our dedicated Shariah Board regularly reviews all investment portfolios linked to Hajj funds to ensure strict adherence to Islamic principles. Every financial activity is audited, and only Halal, risk-appropriate avenues are approved. 

TDS: Do you offer digital or automated savings features?

MA: Yes, we are actively integrating digital solutions. Through our mobile banking platform, customers can set automated micro-savings plans, enabling them to contribute small amounts regularly towards their Hajj goal. This approach is particularly beneficial for younger clients who prefer seamless, technology-driven banking.

TDS: What additional services do you provide for pilgrims?

MA: We aim to go beyond basic financing. Our offerings include travel Takaful, preferential currency exchange rates, and dedicated dual currency debit card facilities for international use. These value-added services are designed to ease the financial and logistical burden on pilgrims.

TDS: What growth have you seen in Hajj accounts?

MA: Over the past three years, we have observed steady and encouraging growth in Hajj account holders, which is 2-3% in numbers.

Interview conducted by Farhan Musfique