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been no confirmation that affected clients got their documents back.

Regarding the current situation, Kamrul Islam, director (Development Control-II) of Rajuk, told The Daily Star, “We have requested the Bangladesh Computer Council to provide a permanent solution. Necessary actions will be taken based on their recommendations. But they are delaying in giving their opinion.”

On the suspension of services, he added, “We are working intensively. We are trying to get the server back online as soon as possible. If necessary, we will start processing building and design approvals manually.”

Meanwhile, real estate companies are also in trouble as Rajuk’s server remains closed. They cannot approve their apartment plans.

Liakat Ali Bhuiyan, senior vice-president of the Real Estate and Housing Association of Bangladesh (REHAB), said business activities have come to a standstill as REHAB members could not apply for land use clearance, Rajuk design and occupancy certificates due to the prolonged closure of the ECPS software.