STAR BUSINESS REPORT

A two-day BPO Summit Bangladesh 2025 is set to begin for the sixth time on June 21 at Senaprangan in the capital, bringing together firms in the business process outsourcing (BPO) sector.

This year’s summit carries the theme “BPO 2.0: Revolution to Innovation”, signalling a transformative era of innovation-driven growth for Bangladesh.

It is being jointly organised by the Bangladesh Association of Contact Center and Outsourcing (BACCO), the ICT Division, the Business Promotion Council under the Ministry of Commerce, and the Bangladesh Telecommunication Regulatory Commission (BTRC).

A press conference announcing the summit was held at the ICT Division yesterday.

Opening the event, Musnad-e-Ahmed, joint secretary general of BACCO, presented an overview of the summit’s past successes, outlining how previous editions contributed to job creation, global partnerships, and sector growth.

He highlighted that this year’s summit would feature participation from 30 local and international IT/BPO companies showcasing their innovations in customer service and experience.

The 2025 summit is expected to become a global platform for dialogue and collaboration.

Nine seminars and workshops on emerging information technology trends will feature insights from internationally renowned experts and information technology-enabled service (ITES) buyers.

In addition, career counselling sessions A