STAR BUSINESS DESK

MetLife Bangladesh settled claims worth Tk 2,895 crore in 2024. This amount includes the money customers received as insurance benefits and claims for loss of life and medical needs.

Of the total claims settled, claims for health and medical expenses amounted to Tk 237 crore, death claims totaled Tk 140 crore, and maturity, partial maturity, and other claims amounted to Tk 2,518 crore, the insurer said in a press release.

Commenting on the settlement of claims, Ala Ahmad, chief executive officer of the life insurer, said, “The most important part of a customer’s insurance journey is receiving claims. We have relentlessly worked to improve our efficiency in settling claims quickly, adapting to ways that make it more convenient for customers.”