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﻿zDrop: When trust and transparency are the way to go

﻿Zaynax Health: Health super app eliminating gap in Healthcare access
One night, Rokeya Afsari, a housewife from Gazipur, found her 6-month-old baby suffering from a severe breathing problem. Although she was nervous at first, she instantly remembered the app called Zaynax Health and connected with a doctor immediately through the app. And she knew that even if her baby needed to get admitted into a hospital the next day, she wouldn’t have to worry much about money as she would get hospitalisation cashback afterwards, thanks to the package she bought from Zaynax Health.
Like Rokeya Afsari, more than 67,000 people are now taking the services of Zaynax Health, Bangladesh’s first Health Super App that aims to provide all spectrums of healthcare under one single platform, thereby empowering the underprivileged communities to take charge of their health. Bangladesh has seen tremendous progress in recent years in terms of economic growth and development.
However, this progress has not been evenly distributed, with rural and underprivileged communities still struggling to access quality healthcare services. This is where Zaynax Health comes in, working towards removing health disparities and inequalities in Bangladesh.
Zaynax Health has revolutionised healthcare in Bangladesh through its telemedicine service, providing more than 30,000 doctor consultations thus far. With around 400 partners (hospitals and diagnostic centres), it also offers cashback up to Tk. 2,00,000/- to people for hospitalisation and lab tests. Moreover, people can also order for home sample collection and buy anything related to health from the portal. Additionally, the app also has online specialist doctors, instant doctor calls, discounted lab tests and many more under one roof – making it truly a super app that people can browse for anything relating to healthcare.
During its journey, Zaynax Health has created a positive impact on the targeted communities with around 67,000 registered users of which over 16,000 are RMG workers. The organisation has also come up with a customised packages model by partnering with corporates, NGOs and relevant associations such as BGMEA so that it can reach out to the targeted group effectively. Nevertheless, the company has been working closely with paramedics to communicate its services and arrange health camps, medical training, etc. to carry out the mission offline.
Overall, Zaynax Health has been making a significant contribution towards providing the underprivileged communities quality healthcare alongside achieving the sustainable development goals (SDG) in terms of inclusion and equality – helping Bangladesh to accelerate in healthcare.
With a population of over 170 million people, the growth of e-commerce business in Bangladesh has been phenomenal in recent years. However, trust among customers has been a major issue in the e-commerce industry in Bangladesh. But zDrop, a new e-commerce platform, is determined to change this by offering a trustworthy platform for both the customers and merchants.
zDrop has been designed with a customer-first mentality and has implemented various measures to ensure its accountability towards its customers. The platform offers cash on delivery on all products, ensuring that customers only pay for the products they receive and thus eliminating the risk of fraud from any party and giving customers peace of mind. Additionally, zDrop’s prompt and responsible customer service is available 24/7 to assist customers with any issues they may encounter, further ensuring that the customers can rely on the platform for any issue.
Transparency is also a key factor in building trust among customers. zDrop is determined to remain transparent regarding its policies, delivery process, and the information provided by its merchants. The platform provides complete and accurate information about the products and their delivery, so customers know exactly what they are buying and when to expect their deliveries. This honesty and transparency help build trust and loyalty among customers.
Alongside maintaining transparent communication with the customers, zDrop also focuses on product diversity and quick service. zDrop not only offers a wide range of goods, but also some direct-to-home services making the platform one of a kind. From fashion and electronics or household items and groceries to wedding solution packages, zDrop is a one-stop shop for customers. The platform is constantly expanding its offerings, ensuring that customers have access to the products they need. This wide range of products, combined with its trustworthy policies, makes zDrop an ideal choice for customers in Bangladesh.
zDrop is also aware of the importance of following government rules and guidelines to ensure the safety and protection of its customers. The platform is fully compliant with all local and international laws, ensuring that customers and merchants are protected at all times.
In conclusion, zDrop is creating a revolution in the e-commerce business in Bangladesh, establishing itself as a leader in the e-commerce industry in Bangladesh in terms of trust and service. The platform strongly believes that honesty is the only way of doing business and further emphasises its commitment to building trust and loyalty among its customers. And in doing so, zDrop has been effectively revitalising the e-commerce business in the country.