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3-day service fair for Dell users

Rubaiyat Islam Rafat
World renowned brand Dell along with its partner in Bangladesh, Computer Source Limited (CSL) have arranged a three-day service fair 'Dell PC Clinic' for Dell notebooks and PCs at Ruposhi Bangla Hotel in the capital from May 24-26.
This is the first ever such fair organised in Bangladesh.
Users do not require any warranty card to avail service at the fair.
The fair was inaugurated by Sonia Bashir Kabir, country manager, Dell Bangladesh along with Asif Mahmud, directors, CSL and Md. Faizullah Khan, president, Bangladesh Computer Samity.
At the opening ceremony Asif Mahmud said “Dell has always been the forerunner in the world of information technology by producing the ultimate high-end PCs for everyone. Dell's ability to provide the best products as well as their aptitude to deliver the most professional technology solution, service and support do justify their tagline 'The Power to do more'.”
He also said that Dell cares for its customers and selling is not the last
word for them, for which, they always strive to reach out to their customers. “In this regard, with the help of Dell Bangladesh, Computer Source proudly hosts this special event for the Dell PC users which is, undoubtedly, the first of its kind in Bangladesh", he said.
Sonia Bashir Kabir said CSL has been a very proactive partner in growing the market for Dell and has become Dell's first service partner in Bangladesh. CSL will provide service to all Dell PCs and laptop consumers. CSL has invested in the
service business and has a very impressive service model. “Sale is driven by service. Customer satisfaction is not enough anymore we have crossed that chasm and choose to delight our customers. With this PC clinic, Dell and CSL will prove to our customers that we care we will demonstrate our capability, commitment and consistency in servicing our customers. Service is the differentiator for winning customers' confidence and boost sales. We believe our existing and prospective customers
will now choose Dell over any other brand as they will see that Dell is investing in Bangladesh and is here to stay.”
A huge crowd filled the hotel to be a part of this extraordinary event. The atmosphere was exceptional as this fair is unprecedented in the context of IT sector of Bangladesh. In addition to PC and notebook repair the visitors were showing their interests on Dell Inspiron series laptops namely 14z, N4050, N4110 and N5110.
At the fair CSL also showcased latest webcam, mouse and keyboard from Logitech wireless technologies and digital data security products from Norton.
A special service area 'Dell Experience Zone' is open for all to get first-hand experience on the various products of Dell.
The fair also has contests, raffle draws and seminars on Dell products, upcoming technology and service offerings.
Faizullah Khan thanked CSL and Dell for arranging 'Dell PC Clinic' fair. He said CSL and Dell have introduced a new milestone in the arena of customer care by this event.