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BTRC to receive applications for call centres from Apr

UNB, Dhaka
Bangladesh Telecommunications Regulatory Commission will start receiving application for license to establish call centres from die first week of next month.
Besides, the Commission proposed to help the call center entrepreneurs with tax holiday for three years in Dhaka and Chittagongand five years in the rest of die country with a proposal to share only 0.5 percent revenue after the termination ofholiday period.
The proposals have been disclosed at the 'Public Hearing on Call Centre Licensing', organised by the Commission in Dhaka yesterday.
As a follow-up to Public Consultation on the Proposed Licensing Guidelines for Cali Centre, BTRC invited the general public and those interested in call Centres to attend rhe public hearing.
"Any good citizen with trade license is eligible to apply for the license to establish callcentre," BTRC chairman Maj Gen (retd) Manjurul Alam told the journalists.
BTRC would continue to give license for establishing Call Center as long as there is market demand, he said.
The cost of obtaining the license is Tk 5,000 for five years, which was initially proposed to be Tk 50,000, with no renewal
fee.
“The advertisement for applying for the license will be on the BTRC website, television, and radio from the first week of April. Meanwhile, we'll revise the proposed licensing guidelines for call centre based on the suggestions of the public hearing," Alam said.
BTRC would not stop the licensing process as a revolution could be brought through establishing the call-centre industry properly, he added.
BTRC wants the entrepreneurs to use IPLC (International Private Leased Circuit) for operating the call centres initially, which the participants of the public hearing believe would much expensive and asked the BTRC to look into the matter.
Chairman Alam said the BTRC has discounted 25 percent bandwidth charge for IPLC to facilitate the promising call industry.
• "If needed, the BTRC will request the BTTB to reduce it more, adding that the BTTB would also be requested to reduce the license fee of VSAT, as the call-centre entrepreneurs would also need it.
To facilitate the industry, the BTRC is to take step for establishing a second submarine cable at the end of this month. Alam said.