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Cops asked to behave with visitors

19-point code of conduct at police stations

SABRINA KARIM MURSHED
Imagine yourself entering a police station in the city which has politeness written all over it.
This could sound a little unrealistic to many who have had bitter experiences at police stations in the past. But now you can actually look forward to better manners from the men in uniform thanks to a 19-point code of conduct issued by the Police Headquarters for law enforcers working in police stations.
The code of conduct was sent to all the police stations in the country on June 30 with the instruction to hang it. The HQ ordered everyone to follow it from July 1.
Most of the police stations in the city received the code printed in red letters on white background. It came laminated and nicely framed.
The code basically instructs the police officers to behave properly with visitors and asks them not to harass people during filing of a case. It also laid down basic mannerism when dealing with women and children.
The code includes different directions for the officer in charge (OC), duty officer and constables. It ordered the policemen to address visitors coming to station as 'Sir' and not as bhai or chacha. Children coming to the police station should be addressed as tumi instead of tui. The code asks police officers to speak decently with women and address them apni.
The duty officer is asked to listen patiently to anyone bringing his problem to him. In case of aged persons, the duty officer must stand up while receiving them. OC and duty officers have been told to offer salam while taking phone calls. Moreover, the OC should offer salam first if someone enters his room.
City dwellers believe that the code might make the atmosphere in police stations better than it had been earlier.
"It was a sordid experience when I went to report a theft at the local police station once. Apart from his indecent remarks, the officer took almost half a day to file my complaint," said Abu Ishaque Khan, a resident of Mohammedpur area.
Sukur Ali, a rickshawpuller living in Kalyanpur slum commented that police misbehaves more with people coming from the low-income group.
"Most of the time they hurl abusive words at us if we go to the police station for any purpose," complained Sukur.
Taslima Ahmed, a housewife at Indira Road said she could never imagine going to a police station.
"I have heard a lot of filthy comments from policemen on the streets. I believe it is even worse inside the station," she said.
However, there are those who have found the police to be genuinely helpful.
"The police officers really assisted me when my maid got lost," said Laila Islam of NoorJahan Road.
The reaction among police personnel
at different stations regarding the code was mixed.
"This is a new decision made by our IG sir," was the curt reply of the duty officer at Mirpur Police Station.
The Tejgaon Police Station still had not received the code when this correspondent visited it.
"I think it would be better if the code of
conduct is hung before our eyes just as we used to hang the formulas of algebra on the wall to memorise them as students," said one of the officers there.
Most policemen this correspondent spoke to denied feeling insulted by the code of conduct.
"There is nothing to feel insulted about. Not everyone in the police is
perfect. All of us do not come from similar backgrounds and do not have the same mentality. Sometimes we also tend to lose our temper as we have to deal with criminals often. So there is always the possibility of a policeman misbehaving with a person," said an officer of Tejgaon Police Station.