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Cees Ursem /General Manager, KLM Royal Dutch Airlines, Bangladesh

Quite Simple, But Confident
IT has been two months since Mr Cees Ursem came here as the General-Manager to lead the Bangladesh office of KLM Royal Dutch Airlines, he already feels comfortable and confident. Mr. Ursem is very
optimistic of KLM's future operations here as he says .
Most of the European countries do not know aboui Bangladesh. No good news ever reaches there about this country, but there are plenty of people who always travel from here to many destinations all over the world."
Coming io know that Bangladesh is one of the fast economically growing markets. KLM got interested in .it.
Two years ago, Mr. Aminur Rahman convinced KLM's Middle East and South Asia Vice-Presideht Mr. Bram Steller that the country was worth doing a market survey. After a couple of market surveys. KLM was convinced. After settling a bilateral agreement between the government of Bangladesh and the Netherlands, KLM decided to come to Dhaka form Oct 31 th.
The prime reason in choosing Dhaka as KLM's new destination. Mr. Ursem explained, is to provide air transport facilities. .If a mere one per cent of Bangladeshis
fly it comes to 1.3 million people. For an Airline it is a very favourable market to operate in. Most of the Airlines don't realize this.
KLM has some very simple plans in mind. It expects to transport labourers to the Middle East, and to carry the business people to all over the world.
A lot qf Bangladeshi people have relatives aroilnd the world, specially in England and in the United States of America. Lastly. KLM will be bringing in tourists who like to visit Bangladesh.
KLM is always ready to respond fulfilling the expectations of the travellers, says t|je General Manager. The question of competing with
other Airlines doesn't arise here. KLM will follow the ways exactly the others are doing It will only keep improving the services which are usually offered to the passengers
KLM aims to offer flight facilities to ihe 'traveller agents' because they create some 95 per cent ot. Us business Mr Ursem feels free to say "The ’ traveller agents made KLM what we are now “ KLM decided very fast io send some Bangladeshi cabin crews for training in Amsterdam who will be returning with the first flight on October 31st Just two weeks ago. the dicision was made to introduce coach services for Chittagong passengers. The business-class travellers both from Sylhet and • Chittagong will get stop-over facilities in Sheraton. The Airline has stop-over facilities in Dubai and Amsterdam as well. So, altogether KLM creates very good opportunities for the passengers.
The Bangladesh General Manager of the world's oldest Airline, which operates 400 destinations all over the world, Mr. Urcem concluded with a feeling of pride and acknowledged the cooperation of Northwest Airlines in which KLM has 25 per cent Share.
-M. Kabir