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Service the Biman way

By Staff Correspondent
Flight services of Bang iadesh Blman have hit time low due to laxity of a section of officials.
Recently the Btman had to pay a penalty of 1000 riyals for violating the rule at Riyadh international airport. In this case, one official was caught red-handed while he was selling liquor tn black markft.
In another case, due to neg-
ligence of another official. 70 passengers of the Biman were kept unfed in an international ffight.
There are many other Instances of negligence of the persons who are responsible for flight services.
The authority Initiated Investigation into the two cases but even after a couple of months, the department has
not yet taken any step agatnst the persons responsible
Chief Pursers Trust-an association of the Btman employ ees alleged that the persons who were responsible for the incidents had somehow managed to escape but the innocent persons who have no backing of the top officials are suffering unnecessarily.
The Trust tn a letter to the Managing Director of Bangladesh Blman alleged many untrained persons have been recruited in the Flight Service Department.
Meanwhile, commotion has been prevailing at the Blman offices at airport because of the behaviour of some top-level officials. A deadlock was created at the Customer Service Office and Central Controller’s Office of Bangladesh Btman.
The angry employees of Bangladesh Biman forced out of their offices the Director. Customer Service Mr M. A Bari and D.C.M Cenfral Control Mr Walt Last week.
The Btman Employees Union alleged that these two persons were unnecessarily harassing the poor employees for a long time.
When contacted the Administrative Department of Blman saod tire matter Is being kxrkcd into by the authority.
It may be mentioned that the number of trained crew tn Bangladesh Blman would not be more than 50 to 60 out of total 380. Sources said that many chief pursers had no training about their duties.
In 1984. Blman sent its 60 r-rew to Singapore for special training as per contract which was made when Btman bought a DC—10.30 from Singapore. Since then, no arrangement has so far been made to impart training to the crew and other employees. Due to lack of training the services tn Btman is deteriorating day by day. the employees union alleged.